Privacy Policy
This Privacy Policy explains how Call Tracker (“we”, “us”, “the App”) handles information when you use our iOS application and this website.
1. Summary
Call Tracker is designed to show approximate location details related to a WhatsApp voice or video call on a map. We do not read your WhatsApp chats, messages, photos, or call audio/video content.
2. Information we process
- On-device network signals: The App may observe connection information on your device while tracking is enabled, solely to detect an active call and identify a public network address associated with that call path.
- Location lookup results: The App may send that public network address to our location lookup service to retrieve city, region, country, coordinates, and related metadata for display in the App.
- Purchases: Subscriptions are processed by Apple. We do not receive your full payment card details. Apple may provide purchase status/entitlement signals needed to unlock paid features.
- Support email: If you contact us, we receive the information you include in your message (such as your email address and description of the issue).
- Website logs: Our hosting provider may automatically collect standard technical logs (for example IP address, browser type, and request timestamps) for security and reliability.
3. How we use information
- To provide map and place details during tracking
- To operate subscriptions and restore purchases
- To respond to support requests
- To maintain security and prevent abuse
4. What we do not do
- We do not access WhatsApp message content
- We do not sell your personal information
- We do not use your call content for advertising profiles
5. Third parties
We use service providers to operate the product, which may include Apple (App Store / In-App Purchases), hosting providers for this website and API, and IP geolocation providers. Those providers process data under their own terms and policies where applicable.
6. Data retention
Location lookup results may be cached temporarily to improve performance and reduce repeated lookups. Support emails are retained as long as needed to resolve your request and meet legal obligations. Device-side app data is controlled by you and can be removed by deleting the App.
7. Your choices
- Stop tracking at any time in the App
- Manage or cancel subscriptions in your Apple ID settings
- Delete the App to remove local app data
- Contact us to ask questions about privacy practices
8. Children’s privacy
The App is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.
9. International users
If you use the App or website from outside the country where our servers or providers operate, your information may be processed in other countries with different data-protection laws.
10. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the App or website after an update means you accept the revised policy.
11. Contact
Privacy questions: support@teleprompterly.app